Frequently Asked Questions
Q
Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors, with over 14 years of manufacturing experience.
Q
What is the payment term for a new customer?
We can draw up an Online Assurance Order for our new customers, allowing online payment via MasterCard, Visa, etc. Customers can also pay via PayPal, TT, or other convenient methods.
Q
I cannot find a suitable motor on your website. Can you customize the motor for me?
Yes, we can customize a suitable motor according to our customers' specific requirements, including dimensions, voltage, speed, and torque parameters.
Q
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant certificates. If you have specific certificate requirements for your market, we can apply for them accordingly.
Q
How do you handle Quality Control?
We have professional quality checking staff on every production line process. Once the motor is fully assembled, we use specialized testing equipment—including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers—to ensure overall quality.
Q
Can I request samples for testing before placing a bulk order?
Yes, samples are available for testing and evaluation. Please contact our team with your detailed specifications, and we will prepare the samples according to your requirements.
TTM Motor
