Frequently Asked Questions
Q
Are you a trading company or a manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q
What is the payment term for a new customer?
We can draw up an Ali Assurance Order online for our new customers, which can be paid online with MasterCard, Visa, etc. Customers can also pay with PayPal or T/T, etc.
Q
I cannot find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customers' specific requirements.
Q
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other certificate requirements, we can apply for them for you.
Q
How is your Quality Control?
We have professional checking staff on every production line process. After finishing the entire motor, we use quality testing equipment to test the motors, such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers, etc.
Q
What motor specifications and dimensions can be customized?
We support complete customization. The transmission dimensions (like gearbox length) and motor parameters (such as speed, voltage, and torque) can all be customized according to your application needs.