Frequently Asked Questions
Q
Are you a trading company or manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q
What is the payment term for a new customer?
We can draw up an Online Assurance Order for our new customers, which can be paid online with Master Card, Visa, etc. Customers can also pay via PayPal, TT, etc.
Q
I can't find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customers' specific requirements.
Q
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you require other specific certificates, we can apply for them for you.
Q
How is your Quality Control?
We have professional checking staff on every production line process. After finishing the motor assembly, we use comprehensive testing equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q
Can I request motor samples for testing before ordering?
Yes, we support providing samples for quality evaluation and testing. Please reach out to our team with your detailed parameters to request samples.